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Run feature

Reviews & reputation

Reviews are the small-business currency — and the businesses winning on Google aren't better, they just ask every time. Run asks every time, and it asks the smart way.

Google ReviewsAI review repliesReputation shield
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The satisfaction gate

After the job, Run checks in: how did it go? Happy customers get a direct link to your Google Review page while the goodwill is fresh. Unhappy ones get routed to a private callback with you instead — you hear about the problem first and get the chance to fix it before it becomes a one-star story.

Replies, drafted for you

Every Google review deserves a response — it's the part future customers read. Run drafts replies in your voice: warm for the five-stars, professional and specific for the rough ones. Approve them, edit them, or let the routine ones post automatically.

Reputation compounds

A steady stream of fresh reviews lifts your local ranking on Google — and it's exactly the kind of structured, trustworthy signal AI assistants weigh when they recommend a business. The review engine and the agent SEO work compound each other.

What it handles

  • ✓Post-service satisfaction check, every customer
  • ✓Happy customers → direct Google Review link
  • ✓Unhappy customers → private callback to you first
  • ✓AI-drafted review replies: approve, edit, or auto-post
  • ✓Steady review flow strengthens local and AI-search visibility

See reviews & reputation working for your business

30 minutes with the founder — a live walkthrough on your actual use case, no slideware.

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